Posts filed as “Leadership”

You Almost Choked. Don’t Choke, Learn.

A few years ago I was the invited keynote for a private conference in Toronto. It was one of my first big events. I knew the event director and was deeply grateful for the invitation. I prepared diligently. The ballroom was packed to the walls. I had published my first book and was just starting…

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We See the Company Through the Lens of Who We Work For

Whatever industry you are in, you have competition. The only thing that differentiates you from anyone else in the long term is the people inside the company. I recently started a new business building beautiful eLearning courses specifically so thought-leaders, authors and speakers could scale their minds. I thought it was unique, one-of-a-kind. I thought…

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Do You Panic or Do You Thrive?

On January 29, 1981, Steve Callahan woke abruptly from a dead sleep in the middle of the Atlantic Ocean on his little 21-foot self-made sloop. There had been a mighty crash. In the seconds before he could stand into action, the boat was already starting to list and fill with water. Quickly, within a minute…

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Performance Goals are not Learning Goals

“Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work.” – Stephen King A performance goal is when you want to perform well. You want to shine. You want to be brilliant. You want to people to applaud. You want to be amazing. You…

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Every Action You Make is a Statement

Every decision is a statement. Some are statements to the masses. Some are statements to the few. But all are statements to and about yourself. – Hap Klopp, founder of The North Face I’ve been learning a lot from Hap Klopp lately. I met, and interviewed Hap, the founder and former CEO of The North…

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You look fantastic. Have you lost weight? Now please do this.

  Flattery is like chewing gum. Enjoy it but don’t swallow it. – Hank Ketchum It’s almost a cliché but it happens all the time. Your colleague walks in, says something smarmy and ingratiating, and then asks you to do something. We know from research, people react positively to those who consistently deliver positive news….

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Yes, We Can Ditch the Drama

“I am not a victim of emotional conflicts. I am human.” – Marilyn Monroe Few things are as disruptive as repetitive and negative emotional cycles. To find new results, we need to also find new ways of interacting with each other. According to psychologist Stephen Karpman, there are three distinct roles, or personas, that we…

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Are you (or your boss) being poisoned by power?

Deborah Gruenfeld is a professor of Organizational Behavior at Stanford. For years, she and her colleagues have been studying the effects of power – particularly the effect of power disparities in the workplace. In one small, but powerful, example of her work, they brought together students in groups of three. Of the three students, one was chosen…

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The Secret is to be Valuable not Successful

On July 17, 1981 in a Hyatt Regency in Kansas City MO, two skywalks weighing over 70 tons collapsed on a party below, killing 114, injuring 216, and trapping many others for up to seven hours while rescuers tried to reach them under the rubble. The skywalk collapsed because there was a flaw in how…

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When You Close One Door, Another Opens

“When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.” – Alexander Graham Bell In Bronnie Ware’s book, The Top Five Regrets of the Dying she describes her years of experience working with patients in…

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