Only You Can Own Your Own Engagement

“Seek small improvement one day at a time. That’s the only way it happens. And when it happens, it lasts.” – John Wooden I recently spent a half-day working with executives from a global technology company. Our goal was to develop ways to heighten the engagement and drive of their team members. The executives in…

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The Small Rituals of Great Teams

In our house if the coffee isn’t ready by the time my wife leaves to teach, her mojo is off for the whole morning. I’m sure lack of caffeine is part of the problem, but it’s only half of the story. Another meaningful part of the process is the brewing of the coffee, the pouring…

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Nobody Else Knows What They Are Doing Either

“I don’t belong here. I have no idea what I’m doing. They’re going to figure out I’m a fraud.” Have you ever believed you are not deserving or worried people will reveal you as a fraud? Have you ever thought someone else could do your job better, or thought you got that bonus or promotion…

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Resiliency: How to Rise to Your Potential

“Some of my greatest pleasures have come from finding ways to overcome obstacles.” – John Wooden Considered one of the greatest speed skaters of all time, Dan Jansen was favored to win the gold medal in both the 500M and 1000M races at the 1988 Olympics. Just a week before the Olympics, Dan was on top…

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Saying “I Don’t Know” is a Strength

“A culture of asking questions – the really big ones and the seemingly small, incremental ones – is critical for innovation.” – Karl-Ludwig Kley, CEO of Merck The great physicist Richard Feynman once described how you can spot a real expert versus a phony. Look for three little words, “I don’t know.” The phony will…

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Your “Smartphone” May Be Dumbing Down Your Conversations

“People who had conversations in the absence of mobile devices reported higher levels of empathetic concern.” – Shalini Misra American adults are consuming over 11 hours of digital media daily. Keep in mind we are only awake 16 to 17 hours a day. It’s been steadily increasing over the years for American kids too. Today,…

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Four Actions That Will Truly Motivate You

What drives you at work? Is it the quarterly bonus? Is it simple praise and recognition from your colleagues and boss? Maybe it’s a sense that your colleagues have your back, that you’ll get the support and resources you need in your work. Wait, maybe it’s a clear sense of direction and goals, that your…

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You Almost Choked. Don’t Choke, Learn.

A few years ago I was the invited keynote for a private conference in Toronto. It was one of my first big events. I knew the event director and was deeply grateful for the invitation. I prepared diligently. The ballroom was packed to the walls. I had published my first book and was just starting…

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We See the Company Through the Lens of Who We Work For

Whatever industry you are in, you have competition. The only thing that differentiates you from anyone else in the long term is the people inside the company. I recently started a new business building beautiful eLearning courses specifically so thought-leaders, authors and speakers could scale their minds. I thought it was unique, one-of-a-kind. I thought…

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Go ahead and ask. You can be more assertive than you think.

Recently our daughter Annie and I were at the store picking out a card to for her to send to a friend. In the card display was a big section dedicated to Taylor Swift. We examined each card – Taylor Swift looking dreamy, sassy, alluring, or even defiant. Taylor can certainly strike a pose. I…

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