Posts filed as “Relationships”

Want to Close the Engagement Gap? Offer Growth and Learning Opportunities

There’s an old adage that goes like this: you take the job for the money, stay for the people, and leave because of your boss.  If we believe this is true, then it becomes more about the quality of relationship, environment, and fulfilling expectations (the job actually reflects the brochure), than managing precisely what people…

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Relationships are all there is

“Relationships are all there is. Everything in the universe only exists because it is in relationship to everything else. Nothing exists in isolation. We have to stop pretending we are individuals that can go it alone.” –Margaret Wheatley Recently we were collaborating with a prominent speaker, author and scholar on an interview project about creating…

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Waiting to talk is not Listening

Pick your management guru and each will say, listen. Stephen Covey: “Pass the torch and listen.” Susan Scott: “Waiting to talk is not listening.” Keith Ferrazzi: “When you ask someone’s opinion, your next job is to listen and give a damn.” Marshall Goldsmith: “Let go of ‘yes, but…’ – stop adding too much value and…

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We all have new tricks to share

Last week we did a gig with Keith Ferrazzi in Philly at SAP – webcast and satellite event to about 20,000 people around the world (although I’m guessing our friends in Singapore might not have stayed up to see it live…).  It was my second interaction with him and again I learned something new (this…

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Lead with vulnerability

We recently did a filming engagement with Keith Ferrazzi and of all his key insights and ideas, one struck me the most. Keith encourages the concept of leading with vulnerability when establishing a new relationship or deepening an existing relationship. Ever feel as if you’ve worked side by side with someone for years and you’re…

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Leadership Presence – Focus on the moment

By now, most folks following the news and the blogosphere have caught the brief perishable news of President Obama’s tone-deaf gift of a DVD set to British Prime Minister Gordon Brown: “After Brown presented Obama with a pen holder crafted from the timbers of the 19th century British warship HMS President (whose sister ship, HMS…

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To build trust: Be more interested than interesting

Mark Goulston, author of Get Out of Your Own Way at Work, taught me something recently. We met while collaborating on a speaking project with Keith Ferrazzi (more on that great event later!) and he struck me as someone who can quietly observe human interaction and then offer marvelous insight. Mark told a story of…

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Be aware of your emotional wake

Recently I enjoyed an afternoon interviewing and filming Susan Scott, author of Fierce Conversations. She had several important stories and lessons that stick with me today but in particular her awareness of “emotional wake” was poignant. Your emotional wake is the psychological ripples you leave which imprint every interaction and relationship, and can have relationship…

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Always be opening

ABC – always be closing. If you’re in sales, you’ve heard that numerous times, most famously maybe from Glengarry Glen Ross. Unless you’re selling lemonade on the street corner – and even if – this is no way to go about building relationships of integrity that will sustain. The most powerful way to build business…

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