Posts filed as “Culture”

The Teacup Generation

Chronocentrism refers to the belief that the current state of humanity is superior to past and future times. In this video interview Buckingham is suggesting that Gen Y – the Millennials – are less entrepreneurial-inclined, less pragmatic and more romantic about themselves. By inference, he is suggesting Gen X, Boomers and other generations have a…

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Stay true to your identity

Yesterday we had the fortune of producing a live, interactive event with Pat Lencioni and Colleen Barrett, recently retired and President Emeritus of Southwest Airlines (although by her own admission she is having a hard time backing off from being involved in day to day operations.)  Colleen was a joy to work with – generous…

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“Not enough” is all in your head

Just the other day I had an encounter with a provider telling me there isn’t enough money and we can’t possibly accomplish a business task because we simply don’t have the resources. Better ask someone else in the organization to pony up the cash. We huddled and solved it another way – and it wasn’t…

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Ignite Your Team

Lynda Gratton describes a Hotspot as an environment full of energy, passion and creativity – and there are three defining elements which converge to create Hotspots. First, you need an environment of collaboration, not competition. This is a workplace where people engage collaboratively and openly. Next you need to have people working across departments, organizations,…

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Crowdsource Your Business

What in the world does it mean to “crowd-source” business functions? Apple creates collaborative online environments where users can contribute ideas and refine the iPhone, as well as Apple’s support processes. Procter and Gamble applied the same concept to their line of detergents and assembled an interactive forum in which their customers could help shape…

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Jeffrey Pfeffer on Creating Performance Culture

Talent retention equals customer retention. It’s that simple. To ensure that your customers continue to support the products and services your organization offers, the first thing you need to do as a leader in your organization is to create an atmosphere where talented people can thrive and want to stay. Because when your talent stays,…

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